THIS IS US:

WWF is the world's largest conservation organization, founded in 1961. We’re active in over 100 countries and have over 8000 employees. 

WWF-Central and Eastern Europe is responsible for leading and to a significant extent implementing WWF’s efforts to preserve, restore and sustainably manage the natural values of the Danube Carpathian ecoregion, which we also call the Green Heart of Europe. With a team of over 230 highly specialised professionals, we are working across political borders through an ecoregional approach based on model projects, influencing policy, networking, capacity building, communication and crisis response. 

THIS IS YOU:

We’re currently looking for a dynamic, innovative and highly motivated professional to join WWF-CEE as Regional Communications Officer, a master of words with a passion for connecting people. You will be coordinating the communication activities for selected regional projects and create well-optimized content to achieved project communication goals. 

The job holder will support the Regional Communications Team in the execution of the WWF-CEE communication strategy

THIS IS THE ROLE AND THE KEY RESPONSIBILITIES: 

Coordinating of regional project communication

• Serve as the main point of contact for aligning project communication materials for external and internal stakeholders.

• Ensure all communication materials and activities include proper branding and consistent key messages.

• Ensure all project deadlines related to communication activities are met.

• Develop briefs and oversee the implementation of agency work for regional campaigns, including monitoring and evaluating agency performance.

• Coordinate and ensure the implementation of planned communication activities.

• Organize physical and online events.

• Report on results from regional project communication activities.

Creating communication materials for regional projects

• Produce the communication materials initially included in the communication plan, prepared by the Regional Communications Manager.

• Produce high-quality, engaging content for various platforms, including press releases, articles, mailing, social media posts, and reports.

• Create both static and dynamic visual content for WWF-CEE social media channels and project purposes.

• Collaborate with and coordinate external parties to produce professional multimedia content, such as videos, infographics, and podcasts.

Support general WWF-CEE Communication activities such as:

• Create, curate engaging content for the WWF-CEE owned channels (social media and website).

• Compose and distribute newsletters.

• Create databases related to specific communication activities upon request.

• Support media monitoring activities.

• Support the Regional Communications Manager in the monitoring and reporting on the performance of the website, social media and newsletter performance and conferences, events, and staff engagement activities for corporate partners.

• Collecting data from national offices to maintain the strategic planning and reporting tool UpToDate .

THE IDEAL CANDIDATE WOULD HAVE:

• At least 3 years of professional experience in marketing, communications and/or public relations

• Working with media and communications partners, producing communications materials and with campaigns and campaigning

• Ability to collect, analyse, organise and transmit information effectively, including through production of communications materials (written, video and other) 

• Ability to design and implement successful communication campaigns  

• A team player, with the ability to work in an international environment, in virtual, cross-cultural teams 

• Ambition, energy and drive, with a commitment to making a difference

• Fluency in English, with excellent writing skills (native or close to native) 

• Solid computer literacy and experience with website management

• Alignment and identification with the core values of WWF: Courage, Integrity, Respect and Collaboration and the relevant behaviors 

The following would be an advantage:

• Experience in non-profit or civil society organization

• Knowledge and awareness of the issues and priorities of WWF (environment and nature conservation)

• Experience working in virtual, cross-cultural teams within an international environment

THIS IS WHAT WE OFFER:

• The opportunity to make a difference: help us create a world where people live in harmony with nature 

• Belong to an international community of over 8000 people #togetherpossible

• Challenging and fulfilling work in one of Europe’s most exciting eco-regions

• Friendly and highly professional working atmosphere in a multi-cultural environment

• Varying tasks and independent work style

• A pleasant working atmosphere and great learning environment

• We pay attention to work-life balance; we offer flexible schedules, work from home, 25 days off

• A salary according to NGO standards*

* The compensation package will be aligned with local salary and benefits conditions, in line with our reward policy.

If this feels like the right professional challenge for you, we look forward to getting your application package (CV and cover letter, both in English), to the attention of Larisa Fortunescu, at hr@wwf.bg no later than 1st of August. 

Please understand that we can only reply to short-listed candidates. 

WWF is the world's largest conservation organization, founded in 1961. We’re active in over 100 countries and have over 8000 employees. 

WWF-Bulgaria is engaged with protected territories and habitat of Europe-wide importance, forest and freshwater conservation, sustainable development of rural regions and climate change. As member of the regional organisation WWF Central and Eastern Europe, WWF-Bulgaria contributes to securing Europe’s great natural treasures in the Danube-Carpathian region and make people live in harmony with nature.

We’re currently looking for a motivated and energetic Telemarketing Officer to join the Engagement and Resource Mobilisation team, and undertake the telemarketing activities, strengthening the individual fundraising program in support of WWF-Bulgaria’s conservation work. 

Responsibilities:

• Executes the strategy and annual workplan of WWF-Bulgaria in regards to its individual fundraising through telemarketing

• Supports the Individual Fundraising Manager and programs with proposals for actions and ideas for improved telemarketing activities

• Proposes ideas for further development of the infrastructure used for telemarketing activities

• Makes calls and follows scripts based on the list segmentation, which he/she prepares, as well as based on recommendations by the Individual Fundraising manager 

• Prepares and optimizes telemarketing scripts for the respective audiences (e.g. conversion to monthly donors or upgrade to higher donation amount, thank-you calls after donation, reminder to finalize a payment, etc.)

• Responsible for the timely selection of call contacts based on criteria for segmentation and schedule agreed with their line manager 

• Coordinates the recruitment process of assistants and helpers by assessing the applications during key campaigns, and helps with the preparation of documents (contracts, reports, etc.)

• Provides the assistants and helpers with all necessary materials for the execution of their tasks, guides them during telemarketing fundraising campaigns, and keeps track of the timely and proper execution of tasks 

• Performs regular reporting of all conducted activities in accordance with the agreed schedule

• Takes on additional responsibilities, outside the telemarketing sphere during implementation of strategic marketing campaigns, such as but not limited to contact with providers of outdoor advertising, logistics and donor support service providers; support with the organisation of events, etc. 

Requirements:

• High or higher education – majors in economics, sales, marketing, management, public relations, finance or related field 

• Minimum 3 years of professional experience in direct sales and/or telemarketing 

• Strong communication and sales skills

• Ability to present information and concepts in convincing and engaging ways 

• Good coordination and organization skills 

• Ability to work in a team 

• Energy, drive and positive attitude

• Problem solving skills and resilience

• Fluency in English (written and spoken)

• Very good computer skills

• Commitment to WWF’s mission and priorities, interest and motivation in the area of nature protection

• Alignment with the core values of the WWF organization: Courage, Collaboration, Respect and Integrity

We offer:

• The opportunity to make a difference – for the CEE region and for WWF

• Challenging and fulfilling work in one of Europe’s most exciting eco-regions

• Friendly and highly professional working atmosphere in an international context

• Varying tasks and independent work style

• A pleasant working atmosphere and great learning environment

• Salary according to NGO standards

Application:

If telemarketing is your superpower and you want to engage audiences in making an impact for nature, please submit your CV and cover letter (in English) to the attention of Tsveta Petrushinova at hr@wwf.bg no later than 30 September 2024. 
Please understand that we can only reply to short-listed candidates.  

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